This book is everything I like in an educational book: easy-to-read, fun, well-organized, and most importantly: useful. Steve Krug, an expert UX consultant with over 20 years of experience, gives his readers a glimpse of what one should have in the back of their mind when designing a web or mobile site in order to bring the best usability and experience to one’s users.
One simple, yet clarifying and fundamental piece of information is when Krug actually defines usability:
“Usability means making sure something works well, and that a person of average ability or experience can use it for its intended purpose without getting hopelessly frustrated.”
An unexpected point that Krug shed light on was that there are predominately two-types of website users: those who search (search-dominant users) and those who browse (browse-dominant users). This means that when designing a site/app, it is important to take in these two types of users and to make sure that they can both navigate your site without having to think and be “road-blocked”.
Krug does a great job highlighting other books, resources and tools to read if someone wants to learn more about a specific area, such as accessibility. Here are two that I enjoyed and am taking advantage of:
- Watch this video about the invention of a book in medieval times :). Too many similarities to when new technologies are introduced today!
- Want to help out to do usability testing? This site, UserTesting.com, offers a great chance to do some, and even pays you $10 for each one you do.
One awesome aspect about the book? You don’t have to be a UX expert to read it! You don’t even need to be a designer/product manager/researcher/insert tech job here to get valuable pieces of advice from it. If you want to buy your own version of Don’t Make Me Think Revisited, you can buy it here on Amazon – enjoy!